Detailed Description of Good and / or Services
Digital Allsorts is a business in the online retail industry that markets digital entertainment and home appliance products.
Delivery policy
Subject to availability and receipt of payment, requests will be processed the same day and delivery confirmed by way of email/telephonic confirmation.
Return and Refunds Policy
The provision of goods and services by Digital Allsorts is subject to availability. In cases of unavailability, Digital Allsorts will refund the client in full within 30 days.
Cancelled orders – orders may be cancelled at any time prior to delivery. A full refund will be given.
Returned goods will only be refunded the price paid for the product (excluding delivery costs) if the goods are returned to Digital Allsorts at your expense within 7 days of receipt and the goods are unopened and seals unbroken. A 15% restocking fee may however be charged.
Switch on Fault - faulty products will be replaced if we are notified within 7 days of receiving it, subject to manufacturer's approval.
Special/custom orders will not be accepted back for refund in this situation.
Customer Privacy Policy
Digital Allsorts shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment Options Accepted
Payment may be made via Visa and Mastercard credit cards or by bank transfer into the Digital Allsorts bank account, the details of which will be provided on request. No cash is accepted. Goods will only be released once payment reflects in our account.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Digital Allsorts by Virtual Card Service (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Digital Allsorts separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibility
Digital Allsorts takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Digital Allsorts chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Digital Allsorts may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by Digital Allsorts CC based in South Africa with registration number 2009/012750/23.
Export Restriction
The offering on this website is available to South African clients only.
Digital Allsorts contact details
Telephonic Support: 011 791 5802 | Email Support: sales@digitalallsorts.co.za
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